{"id":4354,"date":"2020-01-13T17:43:01","date_gmt":"2020-01-13T17:43:01","guid":{"rendered":"https:\/\/www.startupforstartup.com\/recap-03-customer-centric\/"},"modified":"2021-12-23T09:15:17","modified_gmt":"2021-12-23T09:15:17","slug":"recap-03-customer-centric","status":"publish","type":"post","link":"https:\/\/www.startupforstartup.com\/ww\/recap-03-customer-centric\/","title":{"rendered":"Recap: Customer-Centric"},"content":{"rendered":"\n<p>Our 3rd recap revolves around being customer-centric \u2013 which sounds like a nice catchphrase, right? However it\u2019s a huge task for any company, specifically ones that are scaling rapidly.  To make this challenge more actionable we want to give you a deeper look into how we achieve this in our day-to-day practice using two examples from our previous episodes.<\/p>\n\n\n\n<p>The episodes featured in this Recap:<\/p>\n\n\n\n<p><a href=\"https:\/\/www.startupforstartup.com\/ww\/from-sales-to-consulting__trashed\/\">Ep 24 &#8211; From Sales to Consulting Group &#8211; with Mitchell Blickman<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/www.startupforstartup.com\/ww\/turning-30k-support-tickets-a-month-into-actionable-insights__trashed\/\">Ep 29 &#8211; Turning 30k Support Tickets a Month Into Actionable Insights &#8211; with Effie Arman<\/a><br><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In our 3rd Recap, we dive into two actionable ways of being Customer-centric. 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