In August 2018, our Sales team became a Consulting Group. Beyond the formalities, we wished to understand what this transition means and implies in reality.

And so Mitchell Blickman, Senior Workflow Consultant at monday.com, joined us this week to discuss why “consulting” better reflects the way we perceive ourselves and the value we bring to our customers.

We also talked about the new practices and KPIs that were adopted to better align with this new approach and learned about the challenges that the team has encountered on the transition and the way the overcame them.