Having a bunch of great team members doesn’t guarantee team success. Your team needs to be able to run smoothly and independently, effectively collaborating with each other without needing constant reassurance. Vitali Margolin learned this lesson the hard way when he realized that as a CTO of a small startup, his team wasn’t capable of making decisions and moving forward without asking for his permission on every single step. He found himself micromanaging, and wanted to know how he could build their confidence to solve minor issues on their own.
Along with Vitali, monday customer success managers share the lessons they’ve learned about building a strong team. What routines are important for improving communication and alignment? How can you create a work environment that supports innovation? And how can you combine a team member’s personal ambitions and goals with the team’s goals? We answer all that and more in this week’s episode!