Our 3rd recap revolves around being customer-centric – which sounds like a nice catchphrase, right? However it’s a huge task for any company, specifically ones that are scaling rapidly. To make this challenge more actionable we want to give you a deeper look into how we achieve this in our day-to-day practice using two examples from our previous episodes.

The episodes featured in this Recap:

Ep 24 – From Sales to Consulting Group – with Mitchell Blickman

Ep 29 – Turning 30k Support Tickets a Month Into Actionable Insights – with Effie Arman