Why have we decided to build a startup within monday.com?
We talk about the reasons behind deciding to build a startup within monday.com, how we did it, and the story of the entrepreneur that joined monday to build it.
We talk about the reasons behind deciding to build a startup within monday.com, how we did it, and the story of the entrepreneur that joined monday to build it.
We discuss the main dilemmas in defining KPIs for CS teams. Guest: Tom Ronen, Head of High Touch Customer Success, and Nir Fogel, Head of Client Services
Roy Mann & Eran Zinman, monday.com’s founders, talk about what forms a company culture and about the 6 attributes that are at the core of ours.
We share the process of creating the new role of Product Alignment, and discuss how to create better communication between the Product and the client facing teams.
Guests: Leah Bauman and Nir Goldstein.
Asaf Fradkin and Barak Zigdon share the most important things to know when starting a partnership program, and best practices for building the first relationships.
Lior Krengel and Eran Zinman continue the conversation about impact-driven leadership and share techniques for overcoming the fear of moving fast.
In our 3rd Recap, we dive into two actionable ways of being Customer-centric.
Ken Fox, Managing Partner @ Stripes Group, discusses best communication practices for building an effective relationship between investors and entrepreneurs.
Lauren Spera, Enterprise Account Manager @monday.com, takes us through a journey of doing enterprise sales in the flywheel approach.
Effie Arman, Head of Customer Success Israel at monday.com, walked us through what we call ”Voice of Customer”.